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Remote Assistance Cannot Connect To Remote Computer

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Tuesday, August 14, 2012 5:53 PM Reply | Quote 0 Sign in to vote I believe it is yes. NOTE: Windows Remote Assistance looks and works the same way both in Windows 7 and Windows 8.1. The Help button is self-explanatory: it loads help information about Windows Remote Assistance. Tuesday, August 14, 2012 7:36 PM Reply | Quote 0 Sign in to vote Perhaps try to disable UAC temporarily and see if that helps at all. have a peek here

I then performed a gpupdate /force from the computers to update the group policy. This can be beneficial to other community members reading the thread. Then it must be something from group policy... Muir With so many Windows features, you're bound to run into something that doesn't work right or isn't easy to figure out.

Remote Assistance Can't Make The Connection

And no worries on the request, at this point double/triple checking even the basics might be what it takes to resolve this. I established the connection (this time via email); the person requested the help allowed me to connect; and she got a message: "Your helper can now see your desktop". meddy This article proved invaluable... On the computer which receives assistance, you can use the Settings to configure the way bandwidth is used.

If you do encounter issues with it, don't hesitate to read through Windows Remote Assistance: frequently asked questions. Verify that the computer name and permissions are correct, and then try again." When I use IP I still get the "Your offer of help could not be sent" error. Windows 7 Help Forums Windows 7 help and support Tutorials » User Name Remember Me? Remote Assistance Cannot Make The Connection Windows 10 Then, click on the Windows Remote Assistance shortcut.

And the steps on how you are initiating the remote assistance ? Windows 10 Remote Assistance Cannot Connect I did confirm under the remote settings that remote access is enabled and the appropriate users/groups are setup as helpers. Windows XP does not by default accept and create NLA connection which is what Win 7 requires.By default, Network Level Authentication (NLA) is disabled in Windows XP Service Pack 3. Remote Assistance is a practical way to get help.

Prerequisites To Using Windows Remote Assistance First of all, Windows Remote Assistance requires two parties: one to request help via this tool and another who will accept the invitation to provide Remote Assistance Has Restricted Internet Connectivity I have gone through the helps and trouble shooting areas of my computer. You can now also give or take Tech Support remotely using Quick Assist in Windows 10. This tutorial will show you how to create or download a Windows Remote Assistance...

Windows 10 Remote Assistance Cannot Connect

Your computer will wait until you accept the incoming connection. http://www.digitalcitizen.life/how-provide-remote-support-windows-remote-assistance Browse other questions tagged windows windows-live-messenger remote-assistance or ask your own question. Remote Assistance Can't Make The Connection When you create the invitation on a PC that is behind a router usually the RCTICKET attribute contains the inner IP together with some weird port number. Remote Assistance Your Offer To Help Could Not Be Sent Windows 7 IF closed, you need to initiate a new session Note You can also create a shortcut for requesting assistance as told in this tutorial: Windows Remote Assistance Shortcut - Create

I prefer the Use email to send an invitation. navigate here Thanks again for replying.Sharon Reply 0 0 Sailfind Teacher Posts: 101 Member Since: ‎09-17-2010 Message 6 of 9 (1,264 Views) Report Inappropriate Content Re: Remote assistance cannot connect to my friend's We managed to get our hands on the ASUS Cerberus Gaming Keyboard and, after testing it for more... Easy Connect would be the fastest and easiest method but according to my own quite extensive experience it does not always work. Remote Assistance Windows 7 Not Working

Try this under the computer configuration instead of user configuration. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. It didn't matter if I used machine name or IP address, I received an error stating "Your offer of help could not be sent. Check This Out Fusion power supply, 1.21 gigawatts.

Friday, August 17, 2012 2:49 PM Reply | Quote 2 Sign in to vote Hi, Actually remote assistance isn't supported with FIPS enabled, so please double confirm whether the FIPS Windows 10 Remote Assistance Not Working No matter how you send the request for help, once sent, Windows Remote Assistance shows a long password and starts waiting for the incoming connection. Follow the on-screen wizard.

There has to be something on the image that is different from the normal install machines...

Tuesday, August 14, 2012 3:00 PM Reply | Quote 0 Sign in to vote How about trying to use remote desktop to check and see if we can get any kind My System Specs Computer type PC/Desktop System Manufacturer/Model Number Custom Built OS Windows 10 Pro CPU AMD FX 8 core 8350 Black edition 4.21GHZ Motherboard ASUS SABERTOOTH 990FX/GEN3 R2.0 Limited Edition If you use Easy Connect, you will first see a list with people who have helped you in the past (only if you received help). Windows Remote Assistance Windows 10 I am sorry but I do not understand what you mean?

The firewall is off on the machines so you are absolutely correct that the ports opened/closed is irrelevant. Bear in mind, Remote Desktop cannot establish a connection with the Remote Computer until remote access to the server has been enabled, the remote computer turned off, and the remote computer If you want to require a password, enter it and confirm it. this contact form I've also tried the netsh command, still no go. –cantabilesoftware Sep 1 '09 at 12:47 add a comment| Your Answer draft saved draft discarded Sign up or log in Sign

Perhaps autotuning has somehow been enabled. Can't find your answer ? Therefore, in this tutorial we will cover this tool in detail and show you how it works. Are you sure that windows firewall is off?

Its just that when a captured windows 7 computer is the one attempting to connect no accept prompt is displayed on the target computer. Perhaps check this article http://support.microsoft.com/kb/301527. Marked as answer by atsmith893 Monday, August 20, 2012 1:45 PM Monday, August 20, 2012 4:35 AM Reply | Quote 0 Sign in to vote Peterson, I really appreciate that information, Edited by atsmith893 Tuesday, August 14, 2012 3:12 PM Tuesday, August 14, 2012 3:10 PM Reply | Quote 0 Sign in to vote That is very weird...

I will keep working on it from my, but if there are any additional things I should consider I'm all ears. The thing is, if the WRA works and you can connect to another PC, that's it. Tuesday, August 14, 2012 8:10 PM Reply | Quote 0 Sign in to vote The imaged computers don't have any other software installed? So I just tried it again and this time I get nothing, no error at all.

Windows explorer keeps restarting. Microsoft Customer Support Microsoft Community Forums TechCenter   Sign in United States (English) Brasil (Português)Česká republika (Čeština)Deutschland (Deutsch)España (Español)France (Français)Indonesia (Bahasa)Italia (Italiano)România (Română)Türkiye (Türkçe)Россия (Русский)ישראל (עברית)المملكة العربية السعودية (العربية)ไทย (ไทย)대한민국 (한국어)中华人民共和国 (中文)台灣 VNC will give you the same functionality, and also throw some useful messages when it doesn't work. Note (copied from comment): I've just tried ShowMyPC which is based on VNC and it works, but I'd still like to figure out what's wrong with RA - it's just bugging

In the Windows Remote Assistance window, note the provided password. I would like to use remote desktop... Can an object *immediately* start moving at a high velocity? Thank you! Register · Log In HP Support Forum Home > Desktops > Networking > Remote assistance cannot connect to my friend's computer Search the Community