Home > Remote Assistance > Remote Assistance Cannot Display The Page

Remote Assistance Cannot Display The Page


Top of page Remote Assistance: How it Works Remote assistance uses Terminal Services technology, allowing a helper to assist you via a remote Terminal Services session. C.C. Stay logged in Welcome to PC Review! There might be an error in the page's address. have a peek here

I am having the same as yours ever since i downloaded the SP2... Microsoft's popping up ads from the Windows 10 toolbar [Security] by siljaline446. Home users can also follow this procedure to send a Remote Assistance request via e-mail. The inside Start button controls Paul's computer and the outside Start button controls Cynthia's computer. http://www.pcreview.co.uk/threads/remote-assistance-problem-cannot-display-page.134911/

Windows Remote Assistance Windows 7

Cynthia's computer attempts to connect to Paul's computer. A Black Screen Appears During a Remote Assistance Session in Windows 7 Updated: November 16, 2009Applies To: Windows Server 2008 R2 Symptom When an administrator tries to provide remote assistance to Jon clicks Invite someone to help you and enters the e-mail address [email protected] I did follow Ramesh's below instructions but problem still persists.

Reply With Quote 12-01-2005,11:52 PM #25 Frank Guest Re: XP remote assistance as a hyena Tool I've been using this feature succesfully for some time now and SP2 did not change Please try again." MS Says it should be independent of firewalls, etc. The content you requested has been removed. How To Use Windows Remote Assistance Please re-enable javascript to access full functionality.

http://support.citrix.com/article/CTX125693 The published Remote Assistance application works just fine until I connect to the user's session, then it becomes unusable. Manage Your Profile | Site Feedback Site Feedback x Tell us about your experience... I then implemented the GPO setting to set the bandwidth optimization (found under Computer Configuration -> Policies -> Administrative Templates -> System -> Remote Assistance -> Turn on bandwidth optimization, set see it here Newer Than: Search this thread only Search this forum only Display results as threads Useful Searches Recent Posts More...

I doubt that would make a difference (I certainly hope it wouldn't), but I thought I would throw that out there.What can we try next? 1359-296583-1631189 Back to top Darren Long Send Remote Assistance Invitation Windows 7 If the correct ports in the firewalls (software/hardware) are not opened and/or the correct ports forwarded through any NAT devices/routers <- things will fail. I can get my girlfriends laptop to remotely assist to my desktop, Howver i cannot get my desktop to remotely connect to her leptop or my parents desktop. To do this: Click Start, Run, then type gpedit.msc.

Windows Remote Assistance Windows 10

HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services Value = fAllowToGetHelp Data = 1 And then the SP2 firewall settings in XP. To start viewing messages, select the forum that you want to visit from the selection below. Windows Remote Assistance Windows 7 I am, however, having difficulty using remote assistance. Remote Assistance Windows 8 HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services value= fAllowUnsolicitedFullControl data=1 2.

When I click on Start, Help and >> Support, then invite a friend to use remote assistance it displays that it >> cannot display the page. >> >> My firewall is navigate here txt "Robert L [MS-MVP]" wrote: Andrew Reply With Quote 09-25, 02:21 AM #211 Remote Assistance I need help using remote assistance. Alternatively, you can fill out a form and save it as a file. Figure 6: Taking control of novice's computer Paul receives a notification dialog box asking him if he wants to allow Cynthia to take control. Windows Remote Assistance Easy Connect

Paul clicks Yes. This may be because: If you are trying to view this content over the network, there may be network congestion or a problem with your connection. On Paul's computer, a dialog box appears indicating that Cynthia has accepted the invitation for Remote Assistance. Check This Out He clicks Continue and the e-mail an invitation page appears.

The page might not be available. Offer Remote Assistance Windows 10 You will need the following configuration: Two computers running Microsoft® Windows® XP Professional or Windows XP Home Edition. Guest Guest I'm trying to use the XP remote assistance.

For information about how to use Remote Desktop Connection, see Remote Desktop Connection Frequently Asked Questions (http://go.microsoft.com/fwlink/?LinkID=166582).

Microsoft Customer Support Microsoft Community Forums United States (English) Sign in Home Library Wiki Learn Gallery Downloads Support Forums Blogs We’re sorry. HKLM\Software\Policies\Microsoft\Windows NT\Terminal Services\RAUnsolicit value = \domain admins 3. Helpdesk enters the password and clicks Yes. How To Use Remote Assistance Windows 10 Ferguson, May 13, 2005 #4 Advertisements Show Ignored Content Want to reply to this thread or ask your own question?

TechNet Archive Windows XP Maintain Windows XP Maintain Windows XP Step-by-Step Guide to Remote Assistance Step-by-Step Guide to Remote Assistance Step-by-Step Guide to Remote Assistance Service Pack 2 Feature Management Using Cynthia is able to begin Remote Assistance as explained in the previous example. The computers are woking ok. http://stevemattley.com/remote-assistance/remote-assistance-windows-xp-page-cannot-be-displayed.html My colleague and I both have Windows XP (they have Home Edition, and I--Professional); is this a problem?

I am having the same as yours ever since > i downloaded the SP2... For more information about using and configuring ports, see this Microsoft Knowledge Base article. Just click the sign up button to choose a username and then you can ask your own questions on the forum. Failing that can you not ask the user to send you a screen shot of what the settings dialog looks like.I have only seen the skew issue when any setting other

Configuring Port 3389 to Enable Remote Assistance Remote Assistance runs over the top of Terminal Services technology, which means it needs to use the same port already used by Terminal Services: When I click on Start, Help and Support, then invite a friend to use remote assistance it displays that it cannot display the page. http://support.microsoft.com/kb/899858/en-us -- Al Jarvi (MS-MVP Windows Networking) Please post *ALL* questions and replies to the news group for the mutual benefit of all of us... I get this error message when I try to connect now.

Start button --> RUN --> cmd --> OK ipconfig /all Press ENTER. Administering Remote Assistance in Corporate Environments. Saying pretty much the same thing your saying. This documentation is archived and is not being maintained.

The page might not be available. Ferguson07-10-2005, 02:02 AMHelpfix.txt: http://www.geocities.com/marfer_mvp/Helpfix.txt -- Mark L. MS Says it should be independent of firewalls, etc ..." Where'd you get that load of bull? Cynthia enters her response on the text window as shown in Figure 5 below.

Top of page Using Remote Assistance via Windows Messenger This section shows how a home user initiates Remote Assistance via Windows Messenger to a trusted friend. Then, the user can continue to use administrative rights to run the program. Sooner Reply With Quote 06-21, 04:43 AM #202 Remote Assistance Is it possible to set the expiration time to unlimited ?