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Remote Assistance Cannot Make A Connection

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A Remote Assistance window showing my wife's desktop on my Windows 8.1 PC, me offering help for her. My System Specs System Manufacturer/Model Number Self built OS windows 7 64 bit professional CPU Intel Core i7 930 Motherboard ASUS P6X58D Memory Corsair Core i7 XMS3 12 GB PC 12800 There is also a portable version available. The diagnoses did show that my Symantec Norton Internet Security 2011 (NIS 2011) would need to be removed first before running the FixIt test. http://stevemattley.com/remote-assistance/remote-assistance-cannot-make-the-connection-msn.html

The easiest way to legally download ISO images for Windows and Office Tutorial By Ciprian Adrian Rusen | 10.20.2016 If there’s one thing I don’t like it’s downloading disc images in I connected with my friends computer where he created the invitation file using the Windows Remote Assistance option and then sent me via e-mail to my computer. Yes, I could run your answers and make the fixes FIRST and THEN go ahead with the testing with my friend's computer, but that will NOT *demonstrate* the CAUSE when you My connection is thru a home network -- hardwired to a router with 3 other computers.I always get as far as receiving his email attachment, and inputting the 12-digit pass-code, but

Remote Assistance Cannot Make The Connection Windows 10

Wednesday, August 15, 2012 2:01 PM Reply | Quote 0 Sign in to vote I did take a look the ipconfig /all of the computers as well as the switch they Please reply first before I proceed. He will be back later in the week (approximately returning on Sept. 2nd or 3rd.).

It is available from the TeamViewer website. Get 1:1 Help Now Advertise Here Enjoyed your answer? This is a little trickier, You's need to put a computer between your router and the internet. Remote Assistance Windows 7 Not Working Related articles How to use the Contact Support app from Windows 10 to get help from Microsoft How to use Remote Desktop Connection to connect to a Windows device How To

With Windows Remote Assistance can I reboot the computer I am assisting to start Remote assistance applications Starting remote assistance w/o admin PW Remote assistance Remote Assistance won't open Remote assistance Windows 10 Remote Assistance Cannot Connect I'm starting to think it is a Group Policy issue... Prerequisites To Using Windows Remote Assistance First of all, Windows Remote Assistance requires two parties: one to request help via this tool and another who will accept the invitation to provide http://www.tomshardware.com/forum/26759-63-remote-assistance-failure Scott As an IT professional, I'm trying to use Edge as exclusively as possible so that I can give my users the best possible explanation of why they Rocky You could

You control it in its own WRA window which shows the desktop computer you are connected to. Windows Remote Assistance Windows 10 Select the way you want to connect with the person who will help. Norton has snagged some malware for me and blocked some malware from entering my system (thru e-mail client - Outlook) on a few occasions. Tuesday, August 14, 2012 8:14 PM Reply | Quote 0 Sign in to vote Alright...

Windows 10 Remote Assistance Cannot Connect

Then you continue that you cannot control the other PC. https://www.experts-exchange.com/questions/27254644/I-Can't-Use-Windows-Remote-Assistance-Between-My-Windows-7-Professional-64-Bit-My-Friend's-Windows-Vista-Home-Basic-32-Bit-Operating-System.html Out of 500 points and johnb6767's 1 principle area of potential reasoning in this question/thread, johnb6767 receives 50 points. Remote Assistance Cannot Make The Connection Windows 10 If I can get a screen shot I'll post it later. Remote Assistance Has Restricted Internet Connectivity Tuesday, August 14, 2012 2:50 PM Reply | Quote 0 Sign in to vote do you know anything else that is different between the computers?there must be something interfering...

share|improve this answer answered Dec 22 '11 at 0:26 Highly Irregular 979142642 add a comment| up vote 1 down vote If you need to get a remote assistance session going and this contact form CONTINUE READING Join & Write a Comment Already a member? What is happening: 1. For what I am about to tell you below, I disabled my firewall and he disabled his firewall on his system prospectively while trying to connect and the issue still presented Remote Assistance Windows 10 Not Working

Out of 500 points and johnb6767's 1 principle area of potential reasoning in this question/thread, johnb6767 receives 50 points. Interestingly, this address shouldnt work on your Vista PC either, as this would have the same issue accessing an internal address over the internet. FOLLOW??? have a peek here The easiest way to do this is to grab another router to and plug your second machine and your current router into it.

It is enabled by default. Windows Remote Assistance Windows 7 CMD - IPConfig ALL - Windows 7 Professional 64-Bit - NO Router USE AT ALL Pic. - 8-24-11 PM This is my computer above. 2. Since I have reinstalled NIS 2011 back on my system for system protection.

I know how un-satisfying it can be to not know some why something is broken, but this can get the support going while you work on fixing the issue with RDC.

Is there some special setting that we need as in a port that needs to be open or something? You are now connected to the other computer via Windows Remote Assistance and you can see its desktop. I am seen in darkness and in light, What am I? Windows 10 Easy Connect Office router doesn't have UPnP enabled but my home one does.

Experimenting with this some more, the notebook that I was using at work today that refused to connect works fine for remote assistance when I bring it home. There are also a lot of issues with uPnP that can open you up to attack. it does however limit the remote 'expert' to non-admin tasks if admin privilidges are not supplied. Check This Out Verify that the computer name and permissions are correct, and then try again." When I use IP I still get the "Your offer of help could not be sent" error.

Nice to meet you! As a test, try to disable remote desktop and only allow remote assistance. My computer has XP Service Pack 3 I think. RCTICKET="65538,1,192.168.1.102:49201...

Please reply. Specifically, I do not know. Now, per EE rules and regulations, I cannot take the points for this question/thread with me for my "Accepted Solution". And indeed, I can see her desktop (please, see the attachment).

Hope this helps. Join the community of 500,000 technology professionals and ask your questions. It appears to be some programming language like binary maybe or in XML??? I will post back with my results after my friend and I and get some free time ASAP to test out both totallytonto's response for comment ID: 36368152 FIRST to see

He has Norton 360 (latest) and I have Norton Internet Security 2011 installed. Instead of telling them on phone to download this or that software, the few steps to get started with Remote Assistance are easy to tell and understand. Any help and or suggestions would be GREATLY appreciated. Thanks for your continued interest in my issue and your continued dedication!!! ;-) Just to let you know...

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