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Remote Assistance Cannot Make The Connection Vista


Report ClzcntE› Ranger Sasquatch - Dec 18, 2009 05:54PM Let me add a little info on the asus it's a 10" and the old tech at her office upgraded it to Vista business and ultimate is the only versions with full capabilities of remote desktop. After running the "Windows Network Diagnostics", I get that "Troubleshooting couldn't identify the problem". However, it "works" now. http://stevemattley.com/remote-assistance/remote-assistance-cannot-make-the-connection-msn.html

Please see the image below ("Capture 1"): NOTE: THESE IMAGES IS FROM *MY* SYSTEM (Windows 7 Professional 64-BIt). Prerequisites To Using Windows Remote Assistance First of all, Windows Remote Assistance requires two parties: one to request help via this tool and another who will accept the invitation to provide In general, remote assistance doesnt need admin rights to connect. I have had my friend send me the attachments from his end off his system under different scenarios (his router connected and disconnected) and I have added attachments from both my look at this web-site

Windows Remote Assistance Windows 10

I disabled on my end "Disable Antivirus Auto-Protect" and "Disable Smart Firewall" and made sure he did as well on his end. Thank you! 0 LVL 27 Overall: Level 27 MS Legacy OS 8 Network Architecture 3 MS Development-Other 1 Message Expert Comment by:Steve2011-08-15 Comment Utility Permalink(# a36368152) Heres a guide to Regardless, I found the solution with a potential causes, so I will get the "Accepted Solution". Now, per EE rules and regulations, I cannot take the points for this question/thread with me for my "Accepted Solution".

that did the trick! Join & Ask a Question Need Help in Real-Time? I have a home office ad I use remote desktop to work on admin duties while hanging with the family. Offer Remote Assistance Windows 10 If this is an internal address only, it is not posisble for a computer at a remote location to connect.

I mention this because firewalls can be an issue as I have been told by others. Subscribe to our monthly newsletter for tech news and trends Membership How it Works Gigs Live Careers Plans and Pricing For Business Become an Expert Resource Center About Us Who We Works Fine!!! https://www.experts-exchange.com/questions/27254644/I-Can't-Use-Windows-Remote-Assistance-Between-My-Windows-7-Professional-64-Bit-My-Friend's-Windows-Vista-Home-Basic-32-Bit-Operating-System.html Now, in experimenting and testing answers and solutions here with this link I have provided above, I cannot do this totally on my own, but I am willing to learn.

If we did not have *bad* people, we would not need firewall's. Windows 10 Remote Assistance Not Working I rebooted my system and set my first boot priority to that hard drive. This all really makes me wonder what part of a video driver interferes with remote desktop. does UPnP have that ability to set a time limited > forward??) and use that in the message (I bug reported this LACK in Vista > Beta).

Windows Remote Assistance Windows 7

If we did not *need* firewall's, how simple this would be. At the time of this issue when he called me via phone at begin with, I instructed him first to disconnect the incoming Ethernet cable from the wireless router and connect Windows Remote Assistance Windows 10 Both parties can access the Chat feature and use it to communicate. Windows Remote Assistance Windows 8 ERROR The requested URL could not be retrieved The following error was encountered while trying to retrieve the URL: Connection to failed.

I will spare all the details here since I covered them in great detail above and at length. 4. this contact form Thanks for your continued interest in my issue and your continued dedication!!! ;-) Just to let you know... Should I use the old FAT32 file format or the newer NTFS file format? I have added "Remote Assistance Helpers" (without the quotes) and added my Windows 7 profile username under the "Members" area. Remote Assistance Easy Connect

Newer Than: Search this thread only Search this forum only Display results as threads Useful Searches Recent Posts More... Therefore I need more potential answers and potential solutions now. Available Configuration Options At the top of the Windows Remote Assistance window, there is a toolbar with several buttons. have a peek here Please note that *I* am NOT using a router at ANY INSTANCE here.

On my desktop Turn off Public folder sharing was checked instead. Windows 10 Remote Assistance Easy Connect Windows Firewall has an exception defined for Remote Assistance. (An exception is a group of rules that enable an application to communicate through the firewall.) By default, the exception is enabled In order for it to work, the party receiving assistance needs to have Windows Remote Assistance enabled in System Properties.

Part of what a router does >is block signals that originate from an external source to prevent unwanted >intrusions.

In our opinion, Windows Remote Assistance is a decent alternative to some well-known remote desktop support solutions such as TeamViewer or UltraVNC. In the left pane, click Allow A Program Or Feature Through Windows Firewall. I then I performed ded9's instructions again using the Windows FixIt to "Diagnose and Fix Windows Firewall Service Problems Automatically". Easy Connect Windows 10 Thank You Pat Report Ranger Sasquatch- Nov 20, 2009 09:05PM You first need to determine if you have a video card in your PC that is either made by a company

Updated the nvidia driver and it works great!! I then get the following message... >> > >> > WINDOWS REMOTE ASSISTANCE (Window) >> > Remote Assistance Cannot Make the Connection >> > The person you are trying to help Second make sure the one you're accessing with has "Allow Remote Assistance invitations to be sent from this computer. Check This Out Would not work before.

I checked some of the RA settings within my Windows 7 and confirmed over the phone his Windows Vista as I have detailed in my initial post and still tried to I suggested on both occasions that he request RA from me via Messenger.