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Remote Assistance Cannot Take Control

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Lab colleague uses cracked software. On Paul's computer, a dialog box appears indicating that Cynthia has accepted the invitation for Remote Assistance. Make sure the person who is about to connect to your computer knows the password, otherwise the connection won't work. share|improve this answer answered Feb 23 '10 at 17:36 Doltknuckle 4,85431727 add a comment| up vote 0 down vote EDIT: Given you are establishing the connection using MSN I guess my Source

If you use Easy Connect, you will first see a list with people who have helped you in the past (only if you received help). View Comments Subscription options Digital Citizen Daily Digital Citizen Weekly Please input a valid e-mail address in order to subscribe to our newsletter First Name Email Address DailyWeekly Other subscription options If you want to require a password, enter it and confirm it. You will need the following configuration: Two computers running Microsoft® Windows® XP Professional or Windows XP Home Edition.

Windows Remote Assistance Windows 7

an agent might have a Windows Vista or Windows 7 station and thus be unable to offer assistance to users on Server 2012 RDSHs) a support agent would not necessarily have Any suggestions for how can I diagnose this? The invitation is stored as a file with the ".msrcIncident" extension, which is opened only by Windows Remote Assistance. If you enjoy what we do, please add our website to your whitelist or deactivate AdBlock for this domain. *this message will be displayed only after a browser restart Thank you

So, make sure the remote computer is turned on, connected to the network, and the remote access is enabled. No matter how you send the request for help, once sent, Windows Remote Assistance shows a long password and starts waiting for the incoming connection. In this post we will see how to set up and Windows Remote Assistance in Windows 10/8. Offer Remote Assistance Windows 10 And I'm sure Mcafee will figure out a way to block the feature to make it not work!

Now you can save an invitation file as an attachment or automatically send it with your default email program. share|improve this answer edited Jun 3 '10 at 16:22 answered Jun 3 '10 at 16:16 Jaroslav Záruba 280719 add a comment| up vote 0 down vote In the System Properties (Win Useless bloody techo's at MS. http://www.tomshardware.com/forum/57429-45-take-control-button-remote-assistance-disabled-does The current version includes integration with Server Manager and Remote Desktop Connection (mstsc.exe).

I have used this for Windows support, even though I am not on a Windows computer. How To Use Remote Assistance Windows 10 If the above all works, then one of two things are going on. Agree with the others - MS should write software that always works, not works if you're lucky. I've been on the phone with my parents (60+) to get a connection between W7 and Vista via messenger.

Windows Remote Assistance Windows 10

Top of page Using Remote Assistance via e-mail This section explains initiating Remote Assistance via e-mail to a corporate Helpdesk. Top comments sdkluber Ok, so here's my deal. Windows Remote Assistance Windows 7 asked 7 years ago viewed 7997 times active 5 years ago Related 2How to render remote assistance to a person using Live Messenger?2What router settings are required for Windows 7 Remote Remote Assistance Windows 8 Should I report it?

DID YOU KNOW?The state of Arizona leads the world in UFO sightings with 2.78 reported sightings per 100,000 citizens. this contact form Then, select "Help someone who has invited you". Am I right? Cynthia can now use Paul's computer as if she were sitting in front of his computer. Windows Remote Assistance Easy Connect

Figure 3: Inviting a friend for Remote Assistance Cynthia receives the invitation as an Instant Message. Figure 7: Inviting someone to help you Jon clicks Invite someone to help you and selects Save Invitation as a file. Paul writes a message thanking Cynthia, clicks Send, then clicks Disconnect. http://stevemattley.com/remote-assistance/remote-assistance-cannot.html Bear in mind, Remote Desktop cannot establish a connection with the Remote Computer until remote access to the server has been enabled, the remote computer turned off, and the remote computer

This allows you to use Remote Assistance via Web-based e-mail such as Hotmail or other similar services. Send Remote Assistance Invitation Windows 7 Request Help To request support on your Windows 7 machine type “troubleshooting” (no quotes) into the search box and hit Enter to bring up the Control Panel view and click on Your friend will then have to enter the code in his Remote Assistance box. After this is done successfully, the two computers will get connected.

NOthing works.

In order to do this, you must enable the Offer Remote Assistance Local Group Policy setting on your local machine. Manage Your Profile | Site Feedback Site Feedback x Tell us about your experience... Here we will show you how to use it using the new Easy Connect feature in Windows 7. Offer Remote Assistance Windows 7 With your permission, your friend or technician can even use own mouse and keyboard to control your PC and show you how to fix a problem - or fix it themselves.

You are now connected to the other computer via Windows Remote Assistance and you can see its desktop. You can also initiate Remote Assistance sessions via e-mail, described in the second scenario below. If you send an invitation, make sure the person on the other end receives it and also knows about it. Check This Out The article is a direct crib from teh MS web site.

download the Invitation attachment and double click to launch Remote Assistance. Why dd takes too long? This should help get you started with doing Remote Assistance sessions to help out your friends and family. Once you have opened Windows Remote Assistance, click or tap "Invite someone to help you".