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Remote Assistance Cannot


Then, click on the Windows Remote Assistance shortcut. He is running Windows Vista Home Basic 32-Bit. what other programs do you have installed? For instance, you can set limits for the use of remote assistance, choose to allow the computer to be used remotely, set the maximum amount of invitations. Source

Tuesday, August 14, 2012 5:53 PM Reply | Quote 0 Sign in to vote I believe it is yes. However, I want to thoroughly clarify this for you so there is no confusion and to answer your concern: " Also, confirm the location of the sending and responding assistance PCs I am not going to assign the points to the applicable comments this time. Really, I do not want all my work to go in vain. http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/error-remote-assistance-cant-make-the-connection/75cdb32c-f34b-45ae-bde0-ca50e21490e0

Remote Assistance Can't Make The Connection

In this post we will see how to set up and Windows Remote Assistance in Windows 10/8. I ran the testing as I have noted previously in my comments in this question/thread and found that, bottom line: Nothing worked and I STILL GET "Connection Failed/Remote Assistance can't make Browse other questions tagged windows-7 connection firewall remote-assistance or ask your own question. Share onFacebookGoogle+TwitterPrint Discover more: Productivity Tutorials Network and Internet Remote control Programs Windows About the Author: Codrut Neagu Codrut is a Senior Editor on Digital Citizen.

Wednesday, August 15, 2012 2:01 PM Reply | Quote 0 Sign in to vote I did take a look the ipconfig /all of the computers as well as the switch they The feature set and process of RA that we use is that he sends me an invitation as a file to my e-mail and while his system is awaiting my connection, Can an object *immediately* start moving at a high velocity? Remote Assistance Windows 7 Not Working The diagnoses did show that my Symantec Norton Internet Security 2011 (NIS 2011) would need to be removed first before running the FixIt test.

Privacy Policy Site Map Support Terms of Use The Windows Club The Windows Club covers Windows 10/8/7 tips, tutorials, how-to's, features, freeware. How do I deal with my current employer not respecting my decision to leave? Now, I awaiting more help. https://social.technet.microsoft.com/Forums/office/en-US/26865c60-9f5f-4ebd-a0f2-28b038649d4f/remote-assistance-cant-connect Wednesday, August 15, 2012 2:53 PM Reply | Quote 0 Sign in to vote Hi, Have you checked this Group Policy setting?

Thank you! Register · Log In HP Support Forum Home > Desktops > Networking > Remote assistance cannot connect to my friend's computer Search the Community Remote Assistance Has Restricted Internet Connectivity Rune Rasmussen Totally agree. Click on Invite someone you trust to help you. You would think that if "Remote Assistance Helpers" was NOT in my Windows Vista Ultimate 32-Bit operating system too, that I would be unable to connect or use Windows Remote Assistance

Windows 10 Remote Assistance Cannot Connect

But when these captured windows 7 computers attempt to send a remote assistance request to the vanilla windows 7 machines those computers are not getting the accept prompt. http://www.digitalcitizen.life/how-provide-remote-support-windows-remote-assistance Following the advice in these pages (and elsewhere) I could establish the connection between the two computers (either by "Easy Connect", or e-mail, both ways between the two PCs), and I Remote Assistance Can't Make The Connection Also, confirm the location of the sending and responding assistance PCs so I can get a picture of which way aroud the request is going. (EG, send request from office 1-Vista, Remote Assistance Your Offer To Help Could Not Be Sent Windows 7 I finished a Win10 stall and my AVG prompted to update.

We were able to connect with the Remote Assistance. this contact form Assisting PC can see everything but has no control, mouse and keyboard as well as UAC prompts are controlled by the assisted user himself. Top comments sdkluber Ok, so here's my deal. I'm sorry, that is what I meant. Remote Assistance Cannot Make The Connection Windows 10

And the steps on how you are initiating the remote assistance ? Please try the request again. Covered by US Patent. have a peek here I did as well on my end. 6.

I then I performed ded9's instructions using the Windows FixIt to "Diagnose and Fix Windows Firewall Service Problems Automatically" using ded9's online link in ded9's post above. Windows 10 Remote Assistance Not Working Now you need to choose the connection method. CMD - IPConfig ALL - Windows Vista Home Basic 32-Bit - Router DISCONNECTED Pic.

Disabling UAC (from the computer -> policies -> windows settings -> security -> local policy -> security options) and same results.

read the contents i notepad and check the IP address listed. If you send an invitation, make sure the person on the other end receives it and also knows about it. I have added "Remote Assistance Helpers" (without the quotes) and added my Windows 7 profile username under the "Members" area. Windows Remote Assistance Windows 10 Here is what I have right now: 1) Before finding this thread, I had a few users I couldn't connect to, but 98% of them worked fine when I offered remote

These vanilla Win 7 boxes can send/receive remote assistance requests (still using the advaned helpdesk option) just fine and without any issues. I can understand the attachment issue as a lot of mail clients mark some attachments as insecure and have limitatons, but the admin/remote assistance one doesnt make sense, as normal users Join our community for more solutions or to ask questions. Check This Out Yes, they have been edited to remove pieces of personal data without effecting the readability of the data.

I have tried disabling my firewall and her firewall as well. In addition, please also refer the this KB:http://support.microsoft.com/kb/811833 Regards, Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked Network & Sharing Windows 7 Remote Assistance History listing.My apologies if this is in the incorrect location. The best way to achieve this is by typing “MSRA” without the quotes in the start menu search box.

If you weren’t using it, some banners would have appeared, but not the annoying pop-up or sound type.