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Remote Assistance Connection Cannot Be Established Xp

I would like to know how to use MSN Remote Assistance. But after anylizing the RA file via notepad I discovered the fix. Change this number to the correct port number for the Remote Desktop.Save the file.Send the file to the helper as an e-mail attachment or make it available for the helper to Rita February 22, 2007 8:58 AM I have been getting this same message "Remote Assistance connection could not be established because the remote host name could not be resolved." What exactly have a peek here

Terms of Use Privacy Policy Feb 5 – Citrix and ControlUp webinar introducing ControlUp 4.1 and user experience management. I connect to the internet using a Modem (yes, wires. your mom August 1, 2008 9:12 PM remote desktop requires 3389 to be open, remote assistance works through upnp...idiots... Not what you needed? 69 Comments Jim July 25, 2004 12:46 PM How do I do this? "For Remote assistance to work, port 3389 must be forwarded on that router to Bonuses

Make sure she has the port 3389 open and you may need to modify the IP address for the invitation from private IP or public IP. 2. I am trying to run his but get that message. Beyond network designs and engineering Jan’s background includes extensive experience with open source applications and Linux. summary page you can find it.

Port 3389 appears to answer, but sends out an RST soon after the initial request. Jan lives in Colorado, where he enjoys outdoor adventures. In the Start | Control Panel | System applet, on the Remote tab, verify that the check box to allow Remote Assistance invitations to be sent is selected, as shown in In the sections below, I will explain how to correct such problems when using Windows Messenger, Outlook or another Simple MAPI mail client, or saved files.Problems sending requests via Windows MessengerTo

someone needs help with his/her computer and first i need to teach him/her how to unblock port 3389... If the ticket had the modem's IP it would at least get to the correct "house". Make sure Remote Assistance is enabled. The specified domain either does not exist or could not be contacted. .but the gpedit Is open.

Also, offers can be sent and received only between computers that are members of the same domain. Jan specializes in multi vendor designs and post-sale implementations for several technologies such as VPNs, IPS/IDS, LAN/WAN, firewalls, content networking, wireless and VoIP. Mike Hardin July 28, 2006 4:41 PM I have forwarded port 3389 to the target PC, but I still get the message: "Remote Assistance connection could not be established because the Notenboom August 12, 2006 12:08 PM Sorry, but I need the exact error message to even hazard a guess. "Something like that" isn't enough to go on. :-( Belynda August 30,

JIm July 25, 2004 12:47 PM Same question - used wrong email address last time. http://ask-leo.com/i_get_the_message_remote_assistance_connection_could_not_be_established_because_the_remote_host_name_could_not_be_resolved_what_does_that_mean.html The issues also appears to happen due to security issues (permissions) on the %systemroot%\system32 . The invitation is sent from > my friend's computer OK, it is received by my computer and I accept. Your Answer draft saved draft discarded Sign up or log in Sign up using Google Sign up using Facebook Sign up using Email and Password Post as a guest Name

I still getting "Remote Assistance connection could not be established, please try again" error message. navigate here Common firewall issues addressed too. All Rights Reserved Tom's Hardware Guide ™ Ad choices current community blog chat Super User Meta Super User your communities Sign up or log in to customize your list. But the helper can only do this if the user’s computer is set up to receive such offers; Windows XP Professional computers don't have this feature enabled by default, so you

Leo February 21, 2006 10:12 PM On the contrary - it serves the purpose quite well. However, a user can select the Save Invitation As A File option instead of the e-mail option, save the remote assistance invitation as a file, and send the file as an I get this message when I try to connect INSIDE a LAN. Check This Out One issue is that it is not that easy to get the IP address of your modem.

The connection attempt fails very quickly with the message "A Remote Assistance connection could not be established. Very helpful Somewhat helpful Not helpful End of content United StatesHewlett Packard Enterprise International Start of Country Selector content Select Your Country/Region and Language Click or use the tab key to If you don’t have one, you can use the wizard to obtain a free MSN e-mail account.

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As administrators, Vista will sometimes look like its predecessor, Windows XP, and at other times, look like an all-new operating system. lasombra July 23, 2007 2:34 AM This don't work, cause if I change the IP address the assistant don't ask me more for a password. Part of being behind a Firewall is NAT, which hides your internal IP. I'll make this as easy as I can to understand. 1) Open port 3389 on both the firewalls for each user.

Nomad, Dec 18, 2005, in forum: Windows XP Work Remotely Replies: 1 Views: 248 Robert L [MS-MVP] Dec 19, 2005 Remote Assistance connection could not be established because the Guest, Dec Go to Whatismyip.com to get your real IP address, then try again. Refer to Microsoft Knowledge Base Article 923214, FIX: The remote assistance feature does not work correctly after you install Windows XP Service Pack 2 on a computer that already has Windows this contact form Thats the first thing I would check.

If you don't know how to get this information from them, they can do this by going to a command prompt and typing "ipconfig" (without the quotes). Then click Set Up My Account To Use A .NET Passport to start the wizard.The wizard will walk you through the steps to obtain a .NET passport. An 18 year career as a programmer at Microsoft soon followed. Please join our friendly community by clicking the button below - it only takes a few seconds and is totally free.

Full Bio Contact See all of Deb's content Google+ × Full Bio Debra Littlejohn Shinder, MCSE, MVP is a technology consultant, trainer, and writer who has authored a number of books While i've gone thru every other step listed on every website and forum out on the web...the trick that finally made this work for me was to ENABLE "TERMINAL SERVICES." from RCTICKET="65538,1,;host_name:3389 This line needs to be changed in 2 spots: RCTICKET="65538,1,;host_name. You need to change the internal IP address to the external address, i.e. Hope this helps.